Privacy Policy

We use the information we collect for various purposes, including:

• Providing and Improving Services: To operate, maintain, enhance, and provide all features of our services, including content generation, image creation, and other AI-powered tools.
• Personalization: To personalize your experience by delivering relevant content, features, and recommendations based on your preferences, usage patterns, and needs.
• Account Management: To create and manage your account, provide customer service, process payments, and respond to your inquiries.
• Communication: To send you service-related notices, updates, security alerts, and support and administrative messages.
• Marketing: With your consent, to send you promotional and marketing communications about our services, features, and offers.
• Research and Development: To analyze usage patterns, identify trends, and improve our services.
• Safety and Security: To protect our services, users, and the public by detecting, preventing, and addressing fraud, security issues, and technical problems.
• Legal Compliance: To comply with applicable legal requirements, protect our legal rights, and enforce our Terms of Service.

We do not use your content data (text prompts, generated content, or images) to train our AI models without your explicit consent. Your content remains yours, and we respect your ownership and privacy rights.

We are committed to protecting your privacy and will not share your personal information except in the following limited circumstances:

3.1 Service Providers

We may share your information with third-party service providers who help us operate our business and deliver services to you, such as:

• Payment processors to facilitate subscription payments
• Cloud storage providers to store your data securely
• Analytics providers to help us understand service usage
• Customer support tools to assist with inquiries
• Email service providers to send communications

These service providers are contractually obligated to use your information only as directed by us and in a manner consistent with this Privacy Policy.

3.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, government requests).

3.3 Business Transfers

If WriteMate is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your information.

3.4 With Your Consent

We may share your information with third parties when you explicitly consent to such sharing.

3.5 Aggregated or De-identified Data

We may share aggregated or de-identified information that cannot reasonably be used to identify you.

The security of your information is important to us. We implement and maintain reasonable administrative, physical, and technical security safeguards to help protect your information from unauthorized access, destruction, loss, alteration, or misuse. These measures include:

• Encryption: We use encryption technologies to protect data transmission and storage, including SSL/TLS for data in transit and encryption at rest for sensitive information.
• Access Controls: We restrict access to personal information to authorized employees, contractors, and agents who need to know that information to operate, develop, or improve our services.
• Regular Audits: We conduct regular security assessments and audits to identify and address potential vulnerabilities.
• Secure Infrastructure: Our services are hosted on secure, industry-leading cloud infrastructure with advanced security controls.
• Employee Training: Our team members receive regular security awareness training and follow strict data handling protocols.

While we strive to protect your information, no security system is impenetrable, and we cannot guarantee the absolute security of your data. You play an important role in protecting your information by maintaining the confidentiality of your account credentials and reporting any suspected unauthorized activity to us immediately.

Depending on your location, you may have certain rights regarding your personal information. These may include:

• Access: You can request a copy of the personal information we hold about you.
• Correction: You can request that we correct inaccurate or incomplete information about you.
• Deletion: You can request that we delete your personal information in certain circumstances.
• Restriction: You can request that we restrict the processing of your information in certain circumstances.
• Data Portability: You can request a copy of your information in a structured, commonly used, and machine-readable format.
• Objection: You can object to our processing of your information in certain circumstances.
• Withdrawal of Consent: You can withdraw your consent at any time where we rely on consent to process your information.

To exercise any of these rights, please contact us at privacy@WriteMate.io. We will respond to your request within the timeframe specified by applicable law (typically 30 days). We may need to verify your identity before fulfilling your request.

In addition to these rights, you can always:

• Update your account information by logging into your account settings
• Opt-out of marketing communications by following the unsubscribe link in our emails
• Adjust your cookie preferences through your browser settings

WriteMate's services are not directed to children under the age of 13 (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal information from children under this age. If we become aware that we have collected personal information from a child under this age, we will take steps to delete such information as soon as possible.

If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us at privacy@WriteMate.io, and we will take steps to remove that information from our servers.

WriteMate is based in the United States, and we may process, store, and transfer your personal information in the United States and other countries that may have different data protection laws than those in your country of residence. Whenever we transfer your information internationally, we take appropriate safeguards to ensure that your information is protected in accordance with this Privacy Policy.

These safeguards may include:

• Using standard contractual clauses approved by relevant authorities
• Ensuring the countries we transfer data to have been deemed to provide an adequate level of protection
• Implementing additional technical and organizational measures to protect your information

By using our services, you consent to the transfer of your information to the United States and other countries as described in this Privacy Policy.

We may update this Privacy Policy from time to time to reflect changes to our information practices. If we make material changes, we will notify you by email (to the email address associated with your account) or by means of a notice on our website prior to the changes becoming effective. We encourage you to periodically review this Privacy Policy for the latest information on our privacy practices.

The "Last Updated" date at the top of this Privacy Policy indicates when it was last revised. By continuing to use our services after those changes become effective, you agree to the revised Privacy Policy.